William from Round Hill writes:
Case description: 1998 Ford Ranger with Wilderness HT P225
70R 15 Tires. On 8-21-00 While driving on a busy highway at 55Mph
the right rear tire blew out. After inspection it was discovered
that the sidewall had split. After contacting four Firestone
Reps. I was connected with a local Firestone store that morning.
I was told by the store manager that Firestone would replace
the tires on a prorated milage fee. These tires at this time
only had approx. 20,000 miles on them. He was only willing to
replace them with Wilderness HT or Bridgestone Dueler H/L tires.
I at that time agreed for him to order the Bridgestone tires.
It is now 9-8-00 and I am being told it could be several mores
weeks to wait. I have also discoversd that the Bridgestone Dueler
are under advisiry by the N.H.T.S.A. along with the Wilderness
HT. This i get to pay for!!! Maybe next time I will pay more
dearly.
